AGATHA ABREU
RESUME
Professional
profile​​
Organised and hard-working professional, with a Bachelors in Journalism and Communications studies.
Over five years of background in Communication in Brazil, and nearly eight years of experience in Ireland with Translation, Localisation, Content Reviewing, Quality Assurance and Functional testing for the Technology sector and the fast-paced Video Game industry.
Excellent initiative, analytical, problem-solving, and project/team management skills, with outstanding attention to detail and skillful when working under pressure to meet the tight deadlines of each assigned project.
Languages
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Portuguese - Native
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English - Fluent
Skills
Work​
experience​
Apple Inc
Localisation QA Engineer
Cork, Ireland
NOV 2021 - PRESENT
Part of the Siri International Integration (SII) team, working as a Localisation Quality Assurance Engineering and Software Testing for Brazilian Portuguese. Outside of NDA, my responsibilities include:
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Completing daily smoke tests and running through the software to check the stability of a build
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Identifying defects, following test plans, and verifying fixes
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Entering clear and concise bugs into Apple's bug tracking system using internal tools
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Testing fixes e reproducing issues for programmers and developers
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Providing context for foreign language defects and guaranteeing proper localisation and compliance to all content with official terminologies on all operating systems developed by Apple
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Identifying and reporting mismatches in strings/text
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Performing track of progress, bug vetting, and query handling for specific projects
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Ensuring work is completed in accordance with project deadlines
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Participating in regular meetings to organise projects schedule
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Major accomplishments:
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Received a bonus and recognition for outstanding performance already in my first year
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Became the test planner assistant, being responsible for projects schedule in the Siri team
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Invited to participate in the recruitment process for summer covers, helping to choose new hires
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Keywords Studios
Localisation QA Test Lead
Dublin, Ireland
MAR 2020 - NOV 2021
After working as an Associate Test Lead for 9 months on my previous contract, I was officially promoted to Test Lead, carrying forward with my responsibilities:
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Providing daily leadership, knowledge sharing, delegation, supervision, and support to the team
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Encouraging team’s cooperation and development through critical and creative thinking
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Creating and maintaining testing plan and test cases
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Performing track of progress, bug vetting, query handling, and resolving questions
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Ensuring work is completed in accordance with project deadlines
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Establishing clear and effective working relationships and communication channels with clients, writing daily reports and participating in regular meetings
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Performing employee on boarding and mentoring newcomers
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Coaching and training of all team members, as well as providing reviews based on their performance
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Suggesting process improvements and delivering project closure to clients
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Major accomplishments:
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Earned ongoing recognition from testers, being pointed as one of the best test leads in the company
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Received excellent feedback from clients that were considered to be "difficult to work" within the company, being often personally requested to lead their projects due to my adaptability and communication skills
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Keywords Studios
Senior Localisation QA Tester
Dublin, Ireland
JUN 2017 - FEB 2020
My role at this company was to perform Quality Assurance testing for Brazilian Localisation. Part of an in-house team, my responsibilities also included:
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Analysing and validating in-game texts for grammar, syntax and spelling, providing in-house translations
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Guaranteeing proper localisation and compliance to all content with official terminologies on a variety of different platforms, such as video game consoles, mobile apps, and websites
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Identifying and reporting mismatches in strings/text
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Providing context for foreign language defects and the correct translation, and where applicable fix directly via text database
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Completing daily smoke tests and running through the games to check the stability of a build
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Identifying defects, following test plans, and verifying fixes
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Entering clear and concise bugs into bug tracking database
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Testing fixes e reproducing issues for programmers and developers
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Supporting the team lead with management duties by taking ownership of side tasks, such as daily reports and bug vetting
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Coaching and supervising new team members as requested
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Working closely with the HR department as a Brazilian specialist, correcting tests of new applicants
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Major accomplishments:
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Received four promotions since joining the company due to the quality of work delivered: from Recruit Tester, I was raised straight to Level 2 (skipping Level 1 due to my great performance), followed by Level 3, Expert and Senior
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Earned ongoing recognition from management for excellent problem solving, analytical, and time management skills, as well as for being a reference for other testers
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Invited to work as Associate Lead to gather in-house Lead experience / working hours to meet the criteria for a Lead promotion
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Giusti Communication
Public Relations Account Manager
São Paulo, Brazil
JUN 2011 - JAN 2015
Manager in a Public Relations sector within a large communications agency, responsible for overseeing the needs of five companies. My responsibilities included:
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Overseeing and delivering demonstrable and consistent outcomes for clients, meeting and exceeding briefs and expectations
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Managing client relationships, developing campaigns across all channels
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Setting and implementing effective PR strategies/plans for clients
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Pitching and placing stories with key media including writing all press material, presenter notes for broadcast interviews, and client fact sheets
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Developing new business proposals and identifying new opportunities for existing and future clients
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Working with clients to understand their culture and position PR at the centre of their operations
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Demonstrating media influence, underpinned by active relationships with business, food/consumer, features and news media
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Carrying employee on boarding processes, assisting new additions to the team individually and delivering monthly feedback to upper management
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Major accomplishments:
Entrusted to be solo in charge of 3corações (second largest coffee company in Brazil) and SBF Group (holder of Centauro, By Tennis and Nike in Brazil)
Promoted four times during the time with the company.
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Itanhaém City Council
Press Officer / Digital Media Analyst
Itanhaém, Brazil
APR 2011 - JUN 2011
Press Officer and Digital Media Analyst for Rogelio Salceda, city councilman in Itanhaém (Brazil). While advising the councilman, my duties also included:
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Providing actionable social media analysis of campaigns and daily content
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Developing social media audits that outline competitive brands, emerging trends, and latest measurement technologies
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Analysing and interpreting data from social media to ensure we were up to date on new analytics tools, platforms and emerging social channels
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Researching, writing, and editing engaging and grammatically correct copy for thought leadership and demand generation, including reports, infographics, scripts, print, web, and other marketing needs
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Updating and managing website content, and creating/editing copy for new pages on the site
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Creating campaign assets including emails, landing pages and ads for each asset created by Content Marketing, Partner Marketing and Analyst Marketing
Major accomplishments:
Achieved increase of 90% in the visitor traffic of councilman's blog/social media, due to production of news, event coverage and personal monitoring of works and requests from citizens.
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A Tribuna Journal
Online Journalism Intern
Santos, Brazil
OCT 2009 - DEC 2010
Journalism intern of Jornal A Tribuna's newspaper and website, part of the team in Port & Sea’s editorial. Responsible for writing news about the Port of Santos (Latin America’s largest port), foreign trade, cruise seasons and events in the open sea - such as actions of the Navy, piracy attacks abroad and cargo theft.
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Catholic University of Santos
Online Journalism Intern
Santos, Brazil
JUL 2009 - NOV 2009
Part of the University website's content team, as writer and image editor. Responsible for articles and news about the university and its community, as well as performing clerical duties, such as creating PowerPoint presentations, drafting reports, designing creatives, researching trends and managing social media.
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Writing proficiency in both languages
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Adaptability
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Decision Making
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Problem-solving
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Keen eye for detail
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Leadership
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Teamwork
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Effective communication
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Ability to work under pressure
TOOLS
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Wordpress / Blogger
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Microsoft Office programs
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Adobe (Pagemaker, InDesign and Photoshop)
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Confluence
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Sharepoint
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DevTrack
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Bonsai
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Jira
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TestRail
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Agile Scrum
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MemoQ
VOLUNTEER
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“First week survivor - Ireland”
A volunteer project of my own carried at weekends, created to welcome new Brazilian students in Ireland. The aim of the project is to share the basic knowledge with newcomers to led them through their first week in an English speaking country (eg. GNIB and visa, new SIM card, supermarkets, Euro shops, Brazilian shops, pharmacies and medicine on the counter, etc).
Education
Graduated in Social Communication, Bachelor of Journalism
Catholic University of Santos (Brazil)
FEB 2007 - DEC 2010
The University's Journalism course is among the best ones in the country, known to graduate students with a critical view, independence and able to contribute to the betterment of society. During the course, we learn all the aspects of social communication and journalism, getting knowledge and experiencing the routine in editorial offices of newspapers and magazines, radio stations and TV, news sites, press office of public and private companies and business communication.
EXTRACURRICULAR ACTIVITIES​
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Programming Foundations: Software Testing/QA
LinkedIn Learning (Online course / 2021)
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Software Testing Foundations: Test Planning
LinkedIn Learning (Online course / 2021)
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Artificial Intelligence Foundations: Machine Learning
LinkedIn Learning (Online course / 2021)
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Swift 5: Essential Training
LinkedIn Learning (Online course / 2021)
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The Complete Agile Scrum Fundamentals Course
Udemy (Online course / 2021)​
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Techniques of Storytelling and Narrative for Games​
Brazilian School of Games (Online course / 2020)
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Introduction to Digital Games Translation
Brazilian School of Games (Online course / 2018)​​
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General English - Advanced Level
NED Training Centre (Certificate / 2016)
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General English - Upper Intermediate Level
ECM College / The English Studio (Certificate / 2015)
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The Contemporary Marketing Professional
Romeo Busare, Giusti Communications (Lecture / 2014)
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Innovation and Marketing in the Digital World
Escola São Paulo (Workshop / 2013)
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Advertising Copywriting
SENAC (Open Course / 2012)
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Journalism 2.0 Social and Hypermedia
Comunique-se (Extension course / 2010)