Apple Inc

Localisation QA Engineer

Cork, Ireland

NOV 2021 - PRESENT

 

Part of the Siri International Integration (SII) team, working as a Localisation Quality Assurance Engineering and Software Testing for Brazilian Portuguese. Outside of NDA, my responsibilities include:

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• Completing daily smoke tests and running through the software to check the stability of a build

• Identifying defects, following test plans, and verifying fixes

• Entering clear and concise bugs into Apple's bug tracking system using internal tools

• Testing fixes e reproducing issues for programmers and developers

• Providing context for foreign language defects and guaranteeing proper localisation and compliance to all content with official terminologies on all operating systems developed by Apple

• Identifying and reporting mismatches in strings/text

• Performing track of progress, bug vetting, and query handling for specific projects

• Ensuring work is completed in accordance with project deadlines

• Participating in regular meetings to organise projects schedule

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Major accomplishments:

• Received a bonus and recognition for outstanding performance already in my first year

• Became the test planner assistant, being responsible for projects schedule in the Siri team

• Invited to participate in the recruitment process for summer covers, helping to choose new hires

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Keywords Studios

Localisation QA Test Lead

Dublin, Ireland

MAR 2020 - NOV 2021

 

After working as an Associate Test Lead for 9 months on my previous contract, I was officially promoted to Test Lead, carrying forward with my responsibilities:

 

• Providing daily leadership, knowledge sharing, delegation, supervision, and support to the team

• Encouraging team’s cooperation and development through critical and creative thinking

• Creating and maintaining testing plan and test cases

• Performing track of progress, bug vetting, query handling, and resolving questions

• Ensuring work is completed in accordance with project deadlines

• Establishing clear and effective working relationships and communication channels with clients, writing daily reports and participating in regular meetings

• Performing employee on boarding and mentoring newcomers

• Coaching and training of all team members, as well as providing reviews based on their performance

• Suggesting process improvements and delivering project closure to clients

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Major accomplishments:

• Earned ongoing recognition from testers, being pointed as one of the best test leads in the company

• Received excellent feedback from clients that were considered to be "difficult to work" within the company, being often personally requested to lead their projects due to my adaptability and communication skills

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Keywords Studios

Senior Localisation QA Tester

Dublin, Ireland

JUN 2017 - FEB 2020

 

My role at this company was to perform Quality Assurance testing for Brazilian Localisation. Part of an in-house team, my responsibilities also included:

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• Analysing and validating in-game texts for grammar, syntax and spelling, providing in-house translations

• Guaranteeing proper localisation and compliance to all content with official terminologies on a variety of different platforms, such as video game consoles, mobile apps, and websites

• Identifying and reporting mismatches in strings/text

• Providing context for foreign language defects and the correct translation, and where applicable fix directly via text database

• Completing daily smoke tests and running through the games to check the stability of a build

• Identifying defects, following test plans, and verifying fixes

• Entering clear and concise bugs into bug tracking database

• Testing fixes e reproducing issues for programmers and developers

• Supporting the team lead with management duties by taking ownership of side tasks, such as daily reports and bug vetting

• Coaching and supervising new team members as requested

• Working closely with the HR department as a Brazilian specialist, correcting tests of new applicants

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Major accomplishments:

• Received four promotions since joining the company due to the quality of work delivered: from Recruit Tester, I was raised straight to Level 2 (skipping Level 1 due to my great performance), followed by Level 3, Expert and Senior

• Earned ongoing recognition from management for excellent problem solving, analytical, and time management skills, as well as for being a reference for other testers

• Invited to work as Associate Lead to gather in-house Lead experience / working hours to meet the criteria for a Lead promotion

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Giusti Communication

Public Relations Account Manager 

São Paulo, Brazil

JUN 2011 - JAN 2015

 

Manager in a Public Relations sector within a large communications agency, responsible for overseeing the needs of five companies. My responsibilities included:

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• Overseeing and delivering demonstrable and consistent outcomes for clients, meeting and exceeding briefs and expectations

• Managing client relationships, developing campaigns across all channels

• Setting and implementing effective PR strategies/plans for clients

• Pitching and placing stories with key media including writing all press material, presenter notes for broadcast interviews, and client fact sheets

• Developing new business proposals and identifying new opportunities for existing and future clients

• Working with clients to understand their culture and position PR at the centre of their operations

• Demonstrating media influence, underpinned by active relationships with business, food/consumer, features and news media

• Carrying employee on boarding processes, assisting new additions to the team individually and delivering monthly feedback to upper management

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Major accomplishments:

Entrusted to be solo in charge of 3corações (second largest coffee company in Brazil) and SBF Group (holder of Centauro, By Tennis and Nike in Brazil)

Promoted four times during the time with the company.

 

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Itanhaém City Council

Press Officer / Digital Media Analyst

Itanhaém, Brazil

APR 2011 - JUN 2011

 

Press Officer and Digital Media Analyst for Rogelio Salceda, city councilman in Itanhaém (Brazil). While advising the councilman, my duties also included:

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• Providing actionable social media analysis of campaigns and daily content

• Developing social media audits that outline competitive brands, emerging trends, and latest measurement technologies

• Analysing and interpreting data from social media to ensure we were up to date on new analytics tools, platforms and emerging social channels

• Researching, writing, and editing engaging and grammatically correct copy for thought leadership and demand generation, including reports, infographics, scripts, print, web, and other marketing needs

• Updating and managing website content, and creating/editing copy for new pages on the site

• Creating campaign assets including emails, landing pages and ads for each asset created by Content Marketing, Partner Marketing and Analyst Marketing

 

Major accomplishments:

Achieved increase of 90% in the visitor traffic of councilman's blog/social media, due to production of news, event coverage and personal monitoring of works and requests from citizens.

 

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A Tribuna Journal

Online Journalism Intern

Santos, Brazil

OCT 2009 - DEC 2010

 

Journalism intern of Jornal A Tribuna's newspaper and website, part of the team in Port & Sea’s editorial. Responsible for writing news about the Port of Santos (Latin America’s largest port), foreign trade, cruise seasons and events in the open sea - such as actions of the Navy, piracy attacks abroad and cargo theft.

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Catholic University of Santos

Online Journalism Intern

Santos, Brazil

JUL 2009 - NOV 2009

 

Part of the University website's content team, as writer and image editor. Responsible for articles and news about the university and its community, as well as performing clerical duties, such as creating PowerPoint presentations, drafting reports, designing creatives, researching trends and managing social media.